All Web Hosting plans include 30 day money back guarantee. If you are unsatisfied with our services and we are not able to provide what we promised, you will receive a full refund.
Any request for cancellation must be received via Web form, Phone or E-mail within 30 days from service purchase date and will only be processed in case of service non-performance or corruption that might be caused by CreativeNext side, Refund requests will not be accepted if it’s requested for any cause that’s out of CreativeNext side, For example:
|Failure of any third party programs that’s not supported by CreativeNext.|
|Customer’s lackage of experience dealing with web basics and communication protocols.|
|Accounts cancelled/terminated by CreativeNext for violating our Acceptable Use Policy do not qualify for the 30-day money back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.|