Money Back Guarantee

All Web Hosting plans include 30 day money back guarantee. If you are unsatisfied with our services and we are not able to provide what we promised, you will receive a full refund.

Any request for cancellation must be received via Web form, Phone or E-mail within 30 days from service purchase date and will only be processed in case of service non-performance or corruption that might be caused by CreativeNext side, Refund requests will not be accepted if it’s requested for any cause that’s out of CreativeNext side, For example:

 
Failure of any third party programs that’s not supported by CreativeNext.
 
Customer’s lackage of experience dealing with web basics and communication protocols.
 
Accounts cancelled/terminated by CreativeNext for violating our Acceptable Use Policy do not qualify for the 30-day money back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.
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